1. Controller Information

ALMPACT LTD

Palaipafou, Nerina 5

8041 Paphos, Cyprus

Email: [email protected]

Data Protection Contact:

Robert Kopi – [email protected]

2. Personal Data We Process

We may collect and process the following categories of data:

Full name

Email address

Phone number

Company name

Tax ID/VAT number

Payment information (via Stripe)

Technical information (cookies, IP address, browser type/version)

3. Purpose of Data Processing

We process personal data for the following purposes:

Providing and maintaining our CRM xAI SaaS services

Customer relationship management

Contract and invoice processing

Customer support

Email and newsletter communication

Fulfillment of legal obligations

4. Third-Party Services

We use trusted external service providers:

GoHighLevel – CRM platform, hosting infrastructure

Stripe – Payment processing

5. Legal Basis

We process personal data based on the following legal grounds:

Art. 6(1)(b) GDPR – Contract performance

Art. 6(1)(c) GDPR – Legal obligation

Art. 6(1)(f) GDPR – Legitimate interests (e.g., security, analytics, product improvement)

6. Data Retention

We retain personal data only as long as necessary to fulfill the contract and meet legal retention periods under Cypriot commercial and tax law (typically 6–10 years). After this, the data is securely deleted.

7. Data Subject Rights

You have the right to:

Access your data

Request correction or deletion

Restrict processing

Data portability

Withdraw consent at any time

Lodge a complaint with the relevant data protection authority in Cyprus